This is definately a typical movie theater - lucky for us it is in Hermiston and we dont have to travel too far to get to it! the seats are awesome - i agree with another review - not a bad seat in the house - love the way seats are elevated in several places - if you get in the front one and have kids - they never have a bigger person in front of them!! We have never had a problem getting these seats. Prices are what they are - we save up and have a movie night. If you dont want to pay for it - dont go. Complaining isnt the answer. Prices are NOT cheaper anywhere else in the state. I have always had great service there.
I usually have a good experience at the Hermiston Cinema but the last movie I saw there was a disruptive individual in the theater I was in which made it unpleasant for all of the rest of us who were there to watch the movie. One person went and got an employee but the disruptive individual behaved while the employee briefly observed the situation. Once the employee left the disruptive individual continued to cause problems through out the entire movie. My complaint with Hermiston Cinema is not only did the employee not stay long enough and out of sight to catch this guy in the act then remove him from the theater, but later I wanted to call the Cinema and complain to the manager and there is no phone number listed in the phone book other than the one for the automated message that gives show times and ticket prices, although a phone number was included at the end to contact a manager, but it was said so quickly and garbled that I couldn't understand what she said. There's nothing on their website that says Contact Us so that I could email my complaint. So unless you drive back to the theater you can't talk to a live person by phone or via email. Ticket prices are so high these days that I have to save money to attend a movie I want to see and I don't pay that money to listen to someone else misbehave. Shockingly it was an older adult who was behaving so badly and all because he was bored because the movie, The Adjustment Bureau, wasn't they type of Matt Damon movie he expected to see. So the next time I go to Hermiston Cinema's I'm going to ask what their policy is dealing with disruptive individuals.
this is NOT a small town family friendly theater! they allow small children to see R rated movies with parents but complain or charge high prices for small children to see kid movies.. and the cost of the refreshments is terrible!! at least in tri cities you pay for a large popcorn for the family and it includes a free refill!! bring back the drive-ins!!!
They only take cash, and given how expensive they are and that they are way back from the beaten path, it's not a safe way to do business. The management are jerks and rude because they think they're the only place to go...after charging my daughter and son-in-law full price for their infant son on a night when there were maybe 5 other people there, we now choose to travel to Pendleton, or even Tri-Cities - we'd rather pay the tax and fuel than deal with such rudeness
The volume of the entro advertizing is soloud that you want to cover your ears..... yikes, the ticket prices are high.
Making changes to these two things might encrease business in case your listening owners.....