My husband and I were traveling through Pendleton,OR on 11/19/10 and stopped for the night and got a room at the Motel 6 and right next door is the Shari's Restaurant,being so close to our room we decided to try them out,it was around 9 in the evening and it was not crowded at all,well,we stood and waited for someone to seat us,it took a bit,but a guy from the kitchen came out looking all pissed off and selected a booth for us,gave us a glass of water and walked off,and then another wait for our waitress to come to take our order,the girl seem like she had no sense of humor and walked around like she had and attitude problem,and then our food arrives and one thing she didn't get,our drink order,the food was very good and tasty and didn't have any complaints there,and when we got our bill it came to about $22 dollars in which was not bad at all,but when we approached the register to pay she rung up $27 and change and we were like wait a minute our bill says this,she said the other lady didn't put our drinks on the bill,I was not happy at all,the food was great,but when it comes to customer service,they need to go back to square one.
I gave only 2 stars because of the service I received,if I had gotten better service,I would of give them a 5 stars.
While visiting, on seperate days I had breakfast and dinner there. The breakfast was good. The normal eggs and sausage. The dinner was great. I didn't expect much and got a really good tender well done steak. The veggies wasn't that desirable tho. Both times the staff was friendly.