This resort is managed poorly! I rented a cabin and a room . In the middle of the night, someone on the grounds decided to go on a shooting spree, firing continuously for more than half an hour. My friends staying in the cabin ran over to the hotel for help, but management was nowhere to be found. The shooting was not stopping, so we left and went to the next town so we could sleep. The next day we returned to get our belongings and talk to the manager. The manager offered no apology or compensation for our horrific experience. In fact, he called Forest Service officials to see if the shooting was illegal (of course it is illegal!); and then stated that since no one else complained, he would not bother the owner with our problem.
I would not even give this place one star, but there is no other option. This review does not even begin to address other conditions including poor cleanliness.
The staff was nice and helpful. The facilities were warn and inviting. The setting was rustic and not for the upscale type, but it was wonderful. We completely enjoyed ourselves. The food was to die for in both quality and quantity! Would recommend this place for those who live an outdoor experience.
We stayed Nov 26,2010. This place was a dump. Dirty and unkept are the two words that come to mind when writing this. Beds were in horrible shape. Blinds were torn so we had NO privacy...really how much are new blinds???
-Showers were filthy and towels were stained-
-Dishes were crusty with old food and utensils were bent and warped.
This was so bad we left after the first night and would have left the night we arrived but they already charged us BEFORE we arrived and it was snowing. - NO REFUNDS-
-When dealing with the staff, we were disrespected -
-DO NOT STAY HERE -
It is worth the drive to stay in Medford where at least you will have a clean room.
Oh,....and we were told BEFORE we paid that they had a DVD player in each room...but when we got there they denied this saying that they would charge us $10.00 a night for the use of a player.
-SAVE YOURSELF THE HORRIBLE EXPERIENCE-
I hate this place! I have never come back even for free! Dirty dishes, dusty night stands, garbage left from previous occupants, broken blinds, bad smell, broken chairs and so on. I had reserved cabin #2 for two nights, but we decided to go the next day. People, do not make mistake, NEVER,NEVER STAY HERE!
My wife and I were looking for that perfect rustic place close to Crater Lake. We were pleased with cabin 21 situated 15 feet from a rushing creek and with the accomidations of a great bed, warm furnace, great staff in the lodge and plenty of room. Though it was raining when we arrived we were blessed with a clear day in the morning. We stopped at Rays foods on the way down 58 and picked up the nights dinner to make in the cabin. Top it off with the best pies this side of my wifes oven at Beckies and a fantastic dinner in the morning also at Beckies. Its not the Marriot by any means but it is a cabin resort right out of the early 20th century. Hiking trails and majestic tall trees surround you and its a stones throw from Crater. Its definitely a place we wil try to return to someday.
I agree with others- for $200 a night, I expected more- at the very minimum I expected clean- which it was not. The sofa was disgusting, no one in my group sat on it- the shower and bathroom had mold and mildew, the sheets appeared clean but the comforter, sofa, carpet, windows/blinds, and more did not. The heating unit squealed all night, but no heat actually came out and the windows that, if they could stay open, would have allowed me to hear the nearby river, were cracked or had no screens. It seems as though they have realized that with no competition for miles, they can do whatever they please and markup substandard rooms- I would have preferred to spend my money on a new tent. If you can, drive further to go somewhere else.
I agree with everything written in the review already posted. This place should be condemned. The mattress must have been at least 30 years old. The refrigerator and heating system popped and snapped so much, everytime they kicked in, that sleeping was almost impossible. Since the heating system was only in the one room, the kitchen area remained ice-cold, and the themastat was located right next to the heater, so that the heating and cooling cycle was way too extreme--one minute way to hot and then a few minutes later way too cold.The gas stove only had one burner out of 4 that would ignite and then you couldn't regulate it. You could see daylight out the side of the entry door. The shower was so small that you could hardly turn around in it. I could go on and on, but basically cabin 21 was a total rip off at $110/night--especially since this does not include any TV or radio. Everybody please stay away from this place.
We won't go back! For $120 we expected a nicer place. We paid extra for a creek view and they cut down a tree and took all the view away. Ceiling falling apart. When we went to check out the owners were arguing while 10 people waited to pay for items. The bathroom and shower are so small you can't turn around. If you're going to the bathroom and sitting the door was in your way.
We're not picky people, all we want is fair service for a fair price and we didn't get it by far! We could go on and on about how bad this place is enough said!
Jim & Jan
Central Point, Oregon
Historical hotel/motel complex In tourist area, near Creater Lake National Park. Amenities:Air Conditioning (In Room). Refrigerator. Television (Cable/Satellite). Microwave Oven.
Non Smoking Rooms. Television. Daily Maid Service. Coffee Maker. Kitchen/Kitchenette. Hotel Details:24 Rooms / 2 Floors. Built in 1889. ...