My wife loves Italian food, and insisted we try Alessandro's on the recommendation of a neighbor. What a wonderful discovery. We were seated immediately in a dining room completely surrouned by magnificent artwork. My wife ordered Veal Marsala and I opted for the filet mignon and we chose a Silver Oak cabernet from an extensive wine list. The service, the food, and the wine were worthy of five stars -- and not overly pricey. To top it off, the owner gave us a personal tour of the international art, making it an evening to remember, We have relatives coming to town next week, and I now know where we'll take them!
What a wonderful surprise. I hadn't eaten at Alessandro's for over four years, and remembered it served magnificent pasta and had excellent wines. Now it's also a great art gallery -- more than 100 original oils and prints make the dining experience in this romantic restaurant even better.
I had the vongole with red clam sauce. My wife tried the filet mignon. Both were excellent. As was the creme brulee! The server was attentive and recommended a domestic sangiovese named Lucca which was under $30 and superb.
We'll definitely make a habit of stopping here when we drive between Lake Oswego and our home on the beach.
It appears that Alessandros is not as good as it used to be. I can say that I don't know about the food, as we didn't even make it past the lobby doors. We noticed the bad customer service right away with the hostess. She even stated that they were short staffed and only had 2 servers and didn't know when we would get served. She even failed to seat a lady in a walker before anyone else and they had reservations. The list just went on, Sad... We just left, as she didn't know how to handle the remaining couples left.
I went to dinner at Alessandros for dinner with a group of six. We had reservations. There was another group in the lobby with us who also had reservations. There were no customers in the restraunt as they had only been open thirty minutes. Three separate staff members came out to confirm who both groups were and how many. They couldn't seem to grasp information and acted very frustrated and confused. All three were short tempered and did not communicate with each other. When we were finally seated the waiter (worst I've had in years) spilled my moms' wine then blamed it on her purse on the floor. He asked if he could just PLEASE move her purse out of his way. Her purse was no where near him. Through the dinner he was irritated and rude. Not what I expected her a special birthday out. Total dinner was $250.00. Too bad the service was so poor.
The food is overpriced for the quality of food that you get. I could have made the same meal at home and it would have been a lot better. The vegetables were overcooked as well as the pasta. The server also burnt our creme brulee. I will never waste my time or money coming to Alessandro's again.
Years ago I remember Alessandro's being a classy restaurant with high quality food and good service. My most recent experience in downtown Salem was close to awful. The decor and seating is absolutely atrocious and the temperature of the entire restaurant was extremely cold. They apologized for the temperature but weren't able to do anything about it. The entire heating system needs an overhaul in this outdated bulding. This is formerly the Old Chicago restaurant and I'm not sure what it was prior to that. We just had to sit and chatter our teeth during our meal. I ordered the rack of lamb and wasn;t impressed with the rub or the mint jelly which looked like it came out of a can. If you want good Italian food and a nice ambiance I recmmoned Caruso's in Keizer. I've eaten there 15-20 times and have been pleased everytime.
We dine out quite a bit, and cook at home a lot. As such, we were expecting a fantastic italian meal. It was merely acceptable, and all dishes came with a gluey tortellini as a side dish. We wouldn't come back if not for the fantastic service, as two people, corey and scott I believe, made sure our every need was taken care of. We were assisted with a wine selection, and never had to ask for a thing. The service is what made this restaurant shine
My family has owned two successful restaurants. Ambiance is tertiary to service and fare. You must have good food. You must prepare and serve it with passion.
I stumbled across the Yahoo restaurant rater and thought I