From the moment you drive up to the valet parking the service is excellent. Walk in the door and the concierge, in our case Kimberly, greets you and makes you feel welcome. We ate in the restaurant several times and all meals were excellent. Our waiter Norman was attentive without being pushy and everything was timed perfectly. He even knew my favorite cocktail without me having to explain it. We had a small problem with tickets to a show we had obtained on line and Kimberly was outstanding in her handling of the situation. This is definitly our hotel in Portland from now on.
i really like the serveice and its a lovely place to go. the rooms are lovely really clean also. i just cant wait go back. i told my friends about hotel and they liked the idea of going over the winter break.
I took my husband here for a close to home getaway and WOW! what a great place! Valet parking; chocolates, a rose, fresh pressed coffee, etc. on a beautiful tray in your room; live jazz music downstairs; wonderful bar with great atmosphere; the list is endless. Being in the heart of the city was fabulous and breakfast the next morning was out of this world. If you're looking for romantic charm this is the hotel for you.