As many times that I have eat at Shari's and ordered the exact same thing, it has never been as described in the menu. The only time it was ever right was the first time I had ordered. I am talking about the stuffed hash browns. They describe them as having green onions and bacon sprinkled on top, I have sent them back every time I have ordered them, but my biggest complaint is with the terrible manager that was working the overnight shift.
When we called the wait person over and explained the problem to him, he called his manager and he was rude, told me that the bacon was in the middle and told my husband he would not talk to him. My husband then became annoyed with him and did curse him.
I was in the restaurant business for over 30 years and everyone knows that customer service is a quality that is needed to do this job. Your manager, was rude, not helpful at all and you can be assured, that I will pass the word to everyone I come in contact with.
Your prices are inflated the waiter was good, but your manager should be in another job where he doesn't or is allowed to be around the public. This happened on March 17th at 3:30 in the morning., which was actually the 18th.
this was the worst food i have ever had to actually pay for , my wifes dinner came to us stone cold ( no jokinjg) found oiut later they had messeed up another of our parties dinner and my wifes just sat there waiting while they fixed the other dinner , my dinner was the worst chicken fried fake steak ive ever had , it felt like i was eating a tv dinner , i will never again in my life ever go to this place again, or recomend it, i still to0 this day cant believe i paid money for that crap!!