I have to say that I love California Pizza Kitchen. I love their Lava Flows (Lava Colada), their pizza's, and their garlic bread.
As for service, it reallydepends how busy they are. I have better luck at the Ala Moana location than I do at Pearl Ridge.
Food: Below average
Service: Fairly slow but our server was nice and tried to make us happy.
Cleanliness: Below average.
Management: See below.
We had a roach crawl across our table and the best the manager could do is offer free desert. He lied to us saying that the check could not be adjusted.
Next time you LIE to a customer, make sure of two things.
1. Don't assume we are tourists who will never be back again anyway.
2. I sell POS systems and know exactly what you can and cannot do - the excuse that the check cannot be adjusted is BS.
My wife and I did not go there looking for a free meal. We were out running errends all day and doing our Christmas shopping. We were looking forward to eating at CA Pizza Kitchen. We won't be back again.
I had my first California Pizza Kitchen experience while vacationing in Hawaii and ohmy! I ordered the Tostada Pizza and have been craving it ever since. They have such an amazing selection to choose from that deciding on one is a bit difficult. I also got to taste the Jamaican Jerk Pizza and liked that as well. I definitely want to go back soon as there are so many more I want to try!
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