Five Palms Beach Grill is a restaurant that offers a variety of appetizers, salads, sandwiches and entrees. The restaurant s menu includes ... More
Five Palms Restaurant
Five Palms Beach Grill is a restaurant that offers a variety of appetizers, salads, sandwiches and entrees. The restaurant s menu includes quesadillas, calamari, crab cakes, chicken breast, burgers, lamb and steaks. It serves ravioli, beef tenderloin, salmon, pasta and lobster. Five Palms Beach Grill offers various types of wines, including chardonnay, pinot noir, merlot, zinfandel, cabernet sauvignon, Syrah and Shiraz. The restaurant also features a range of domestic, imported and specialty beers. Its breakfast menu includes French toast, pancakes, omelets, oatmeal and smoked salmon. The restaurant additionally offers several promotional meal packages. Five Palms Beach Grill provides banquet facilities to organize special events, such as weddings, receptions, rehearsal dinners and bridal showers.
I never have felt the need to write a review, but I must express my absolute disappointment. I have never been treated so badly in a restaurant before in my life. There with my family (parents, husband, two well behaved kids), we received the most atrocious service. After waiting almost an hour our meal arrived. Frankly I cannot tell your how good it was because my kids had fallen asleep and I was so upset for my family I never tasted a bite.
The patio dining area has a great view of the ocean, but the absolute lack of service is not worth the view. Our waiter was switched several times and most of the time no one knew who was waiting on us. Our food took forever and our glasses sat empty for about half an hour. One of our waiters was kind and prompt. We tiped him well just to watch the crummy waiter take the check from him and get the money. I got the feelin you need to be wearing designer clothes to get any service in this place.
My husband and I have eaten here 3 times and this time was horrible. We waited for 50 minutes to get our food while the other tables around us arrived AFTER we did and received their food sooner. Half of our order came out before the other half and the burgers were cold before the condiments arrived. The server was very short with us and we had to inquire about our food before we were told the kitchen staff forgot about our order. They offered a small discount at the end of our visit but we asked to speak to the manager and after he heard what a disaster the experience had been, he took care of the bill. This was way beyond what we were expecting from him, so we may give them another shot. The view is absolutely breathtaking and I'm sure that the manager will see that the service improves. Aloha!
I was there with 17 of my relatives and friends for Thanksgiving 2005. We made a HUGE MISTAKE going here. Lousy service, microscopic portions, weak cocktails, $27.95 to $30.95 per person for a happymeal,served cold. My beautiful wife and I were married 100 yards down the sand on the previous Monday and had an unforgetable wedding and reception at Sarentos On The Beach. You want terrific food and ambiance,great service and people who appreciate your business, go here!!! Sarentos rocks, send your worst enemies to Five Palms.....