We went there tonight. The place smelled. The glasses smelled like a rotten dish towel. We had a seat where we could watch the waitresses in the kitchen. Very gross. They would take a dirty towel to wash off the tables, never wash their hands - then go to the kitchen nd use their bare hands to put the salad on a plate. They would handle money also nd never wash their hands Very very nasty. The food wasn't that great!! Will defintely not go there again. Perhaps the owner should take notice before the food board comes in nd shuts them down or a customer calls the food board and has them shut down.
My wife and I went there at 4pm when they opened hoping to have good servicde3 and good food; we received neither. We ordered the extra large combination so we could take some home and asked to split a side salad. The server brought our the side salad and didn't split it for us; she didn't even bring us an extra plate so we could split it ourselves. When the pizza came out we were surprised that it was barely warm We have never been to a pizza place where the pizza was not steaming hot since they just came out of the oven. While we were eating our cold pizza, an obviously inebriated man (this is around 4:30pm came up to our table and asked us if he could have some of our pizza; the staff and management were well aware of this guy and did nothing to have him stop pestering the customerws. Finally, we were still eating our pizza and the server came over and asked us if we wanted a box or dessert which made us feel rushed. She brought over a box and didn't offer to put the left-over pizza in the box, she just plopped it on the chair and the place was practically empty--it's not like she had a lot of other things to do. We spent a lot of money there and the experience was less than satisfactory. I went to their website to see if I cold provide feedback. There is no way to contact them. I guess they are not interested in customer feedback; well we are not interested in going to this place again.
So, I finaly took my family out to this place because we go to the fish& chips place next door (which is really good) and I always noticed how busy it was so I figured it had to be good but sadly it wasn't!! The girls that work the floor were so RUDE..They only have small tables not even enough room to have all of your food on, we actually had to place our food on the counter behind us (which was dusty). I was so disappointed and it was a big waste of $$. If you want great Italian food and great CUSTOMER Service go to ROMAS PIZZA 2 IN RANCHO off of Watt&Folsom Blvd. They treat you like family and they take pride in making sure their customers are satisfied!!
Wow, in this economy you would think that any business would be eager for my, your, ANYONE's business. Well they may want to think about that the next time a customer walks in that door. The food was good, but ruined by the SLLLLLOOOOWWWW service. Watch out for the rude young host who won't do anything but seat people. Pace yourself with your drink, cuz it will be a while for a re-fill.
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