let me start with I have been to every casino in calif nevada oregon arizona andno other casino would ever treat a customer like their business means nothing because they have so many other customers so I can be tossed who cares I was a regular customer gambled away a lot of money at san pablo but last night was singled out(i have been there a lot in the last 3 months of my return to area)and my boyfriend and I were asked to show id(never asked before) but I explained mine was very recently stolen but could furnish my last id which is less than year out I even have players club member so I was turned away im a 38 year old they havent minded taking my money and had been able to enjoy the slots only 1hour earlier they see me inthere throwing my money away regularly so I was hurt they turned me away instead of trying to be understanding of my predicament.i guess as they have so many customers coming in there im not important to them just another shmo they care lessif they lose my business or not whats one customerturned away mean to them im insulted they obviously dont need my business how mean and unexpected had I been asked to show id any other times I would have come prepared but really I feel very hurt as a customer whos business they dont want or appreciate
I've walked out of there with more money than what I went in with on quite a few occasions. If you know which slots to play, you can win BIG without hitting jackpots. I will not reveal which slots I play. From what I can tell, they have some of the loosest slots in California. BUT! The drawback to the casino, it's not in the best of areas. It's pretty Ghetto! So, the ONLY reason I'm giving it 4 stars is for winning on a regular basis.
i also got kicked out for something the change person did, we should all file a complaint against the casino and MR. GRANT, he really does think he's owner/God, but he does not know how to review each case, he just says thats the rulles, and doesnt give you a chance. ch.7 news would be a good start.
Hello my name is Nicanor Nabong I am writting these letter about those people who work for san Pablo casino specially to the Director of Guess Safety & Surveillance Department Mr.James Grant . I have Been Excluded from the casino for someone else wrongdoing and I have wrote a letter explaining that I have not done any kind of violation of their policies and rules that I am asking for Mr.James Grant to Reconsider to look into this matter . So he response to me without even really understanding that I have not done anything wrong and he treat me that he will have me arrested if I try to come inside the casino .I have ask very nicely to maybe give me at least a chance but instead he was acting like he owns the place and wont even like to hear me out.I really think that this is very unfair considering that I have been a very regular costumer and I have lost quite a bit of money and really realy love the place.I ask him if I could maybe appeal to his superior and he replied to me that no one else above him.I was suprise so I ask him if he was GOD or does he own this place he did not response. I am just concerned of this man because to my opinion hes not even supposed to be qualified for this position he does not have the knowledge and understaning of this position . This position required a Good Common Sense of Understanding People and this casino is supposed to be open for Public who like to gamble Why Cant he understand that intead he is acting like hes high and mighty and whatever he says thats it. Well Mr.James Grant Karma is just around the corner incase youve forgotten enjoy your moments Karma will Get to you one of this days.
Hello My Name Is Daniel Lewis I Am Writing About How San Pablo Lytton Casino Also Known As Casino San Pablo& How They Lied & Mis Treated Me!!!!!
Saturday March 5,2011 about 5:15pm I was about to play a Machine & I asked a Attendant For Change Of My $100 Bill. In That Change A $20 Bill Was Given. When I Put The $20 Bill In The Machine It Kept Kicking It Out.
So I Asked The Same Attendant Why Did It Keep Kicking Out? She Looked At The $20 & Shouted Its Counterfeit! Its Counterfeit! I Said If It Is Than You Gave It To Me And You Owe Me $20. She Then Snatched My Players Card & Asked For My I.D. & Snatched It! She Then Jumped On Her Phone & Called Pit Boss & Security!! The Attendant Kept Pacing Back & Forth So I Told Her Dont Leave With My I.D. Thats My I.D. Pit Boss & Security Arrived & The Three Of Them Huddled In A Corner To Talk! I Was Told By Security & Pit Boss To Leave The Casino & Do Not Return For 1 Year As I Brought Counterfeit Money To Their Casino! I Stated That Their Attendant Gave Me Counterfeit Money & I Shouldnt Be Punished For Her Mistake! They Still Accused Me! So I Asked Them To Call The Police!! I Was Then Told Lets Not To Make A Scene & To Follow Them To This Room. My Picture Was Taken & I Was Now Told Never To Return To Their Casino!!!!
The Police Were No Help!!! The Police Made No Police
Report!, Stated This Casino Would Never Have Counterfeit Money!,
The Police DIDNT ARREST ME!, The Police Refused To Let Me Make
A Complaint! I Saw I Had No Help So I Decided To Leave So I Said I Will Leave The Restroom & Leave I Was Told No! I Insisted & Went To The Rest Room As I Am A Senior Citizen With Bad Kidneys!!Security Followed & Watched As I Used The Rest Room & The Escorted Me Out!! I Am A 62 Year Old Senior Citizen With Cataracts & All I Did Was Come To Enjoy Myself & I Was LIED ON!, MISTREATED! & PUNISHED BECAUSE OF AN EMPLOYEES MISTAKE!!THE CASINO ALSO SAID THE FBI WOULD BE IN CONTACT WITH ME!!Today Makes 1 Week I Have Not Been Arrested!, The FBI Has Not Called Me Or Come To My Door & Arrested Me ! Casino San Pablo Has Not Apologized Or Followed Up With Me!!! Signed: Daniel Lewis
People who lose complain. Its GAMBLING, you take your chances. People, rich or poor, have a choice to go or not to GAMBLE. These Electronic Bingo machines that display spinning reels (for entertainment purposes only) almost have the same payback percentage as other tribal casinos. I still leave ahead with pretty good payouts but was lucky with three very nice ones in the past 3 years. Non-smoking area is small, snack bar had good food, The Broiler restaurant has a nice selection but servers need to be more attentive. If you win big get paid by check instead of a hand payout with cash where others can see it, or deposit payouts at the cashier to pick up later, or have security escort you to your car.
it is the most unfair non paying casino i have ever been in. The security harass and bother people for no reason. They also rig machines not to pay. The poor people of the community are being rob on a daily basis. The place also have cock roaches, which is very unsanitary. I wish it would close in order to save the lives of people of the community.
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