My husband & I went to the bar are & sat on the empty table but the asst mgr told us that we hv to put our name @ the wtg list. So we did that & so the other peole behind us. After wtg for 20mins 2 guy's just walk in & sat right away on the table & it hasn't been even clean yet. We spoke to the mgr & he approached the 2 guy's & came bk 2 us terrified & frustrated that there is nothing he can do. I don't understand where do they get this peopke to work as a mgr if they can't do the job. All he can do is offer us free appetizer.We told him we are not after free food. You need 2 know how to give yr cstr gd svc. They don't deserve any star rate at all!!!
It's nice to have a waiter who is not in your face every minute of the evening, but service people should be available. We only saw our waiter when he took our drink order, brought the drinks and took our food order, and brought the food. Other than that, he only cleared the dishes (which he did without asking if we were finished--I was not but my mouth was full when he snatched my plate away and he was gone before I could protest!) and brought the check. This was just unacceptable.
Placed phone order and received awful service. Order was mixed up, and we waited almost a full hour for our food. Staff appeared to be inexperienced and untrained. Eating in has historically been a better experience but don't count on it.
Date & time of visit: 3/25 @ 4:30pm - at the time there were only 5 tables being served. It was not at all crowd. This place is so ghetto....they have the worst service. After speaking to serval people about what happened; they felt the same way. The servers looks dirty & on drugs. The manager doesn't know what customer service is about. He doesn't even know what the resturant serves. I don't know how Chevys, such a big chain resturant, would hire idiots like that. I understand 'no discrimination'; but dame put these people in some kind of training & etiquette class...He looks & acts even more stupid then the servers. What a disgrace for the resturant. But 1 thing that was prompt was after filing a complaint on line; 2 managers phoned me to apologize & see if they can accomidate me w/free meals. I told them it's not the free meals that I want; I wanted better customer service...But it's 2 meals too late...I am boycotting this place forever.
Round Table Pizza has always been known for quality ingredients. Our dough is rolled fresh each day. Our zesty red
sauce is made from scratch with eleven herbs and spices and our three cheese blend is made with the ...
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