My husband and I ate at Texas Roadhouse, Union City. January the 23rd, we have been there many times, but todays waitress was especially good, her name was Jackie. She gets five stars in our book!!! Made our night out really great. Ma and Pa
We love this place. This is the place to go if you love prime rib. While you wait for your food or to be seated you may munch on some of their warm fresh baked bread rolls that come with cinnamon sugar butter. They also have big barrels of peanuts. It's cool because you can throw your peanut shells on the floor. The restaurant can be loud, but the atmosphere is very upbeat. They play country music from a juke box and when certain songs come on, the servers line dance. The customers may join too. The alcoholic beverages are strong and they have several televisions in the bar area where they usually have sports on. This place is great for the whole family.
the food here is just average not memorable don't go often and wouldn't go very often but my mom did order a ribeye steak that was fantastic. steak is probably the best thing to go with. as far as service our server was pretty good.
The staff is friendly, the food is plentiful and good! its also resonably priced. you get a lot for your $$! I have only been there too times because its always so busy but id love to go again when i get a chance!
We were there Labor Day night. And the waitress had an attitude, she would not come to see what our needs were, had to ask MGR. to get her attention for dinner rolls which are great. Food was okay except fish seemed to be rushed a little hard. The MGR. he had a cold and was coughing you would think he would stay home or take some medication to stop the cough. Being in a restaurant. The waitress showed up with bill rather in a hurry. NOT GOOD SERVICE.
If you plan on going to Texas Roadhouse on a Fri-Sat make sure you do call ahead seating. The restaurant does not accept reservations and its always completely packed. The experiences I’ve had with the hostess’s has not been a pleasurable one, they are usually rude and not friendly. I’ve called on a couple different occasions and the hostess’s who answered the phone gave us an attitude which was uncalled for. The managers do come around to your table and ask how everything is going and how you like your food which is nice.
Overall the food is great and you get very large portions. The warm rolls with the cinnamon butter are the best! Parking is a disaster so you may have to parker further then you would like and just walk otherwise you may have to stalk someone for their parking space.
Worse service so far my experience eating out in the Restaurant. I and my other friends went to eat last night and everyone enjoying the drink even though the service by the waitress is not good. Things got worse when Restaurant Manger came and told us to that we are not ordering dinner but only drinks and appetizer. I don’t know that this restaurant serve to the people who order dinner only. He wants us to pay the bills and move out because he wants to fill the table with other customer even though we already order the drinks and appetizer for more than $80. The restaurant was not running at the full capacity at that time. He was rude and not professional. I believe this big restaurant should not be run by the poor service and thinking person. Anyway food was good.
I gave into all the hype and finally tonight with three friends went to the Texas Roadhouse. All four of us are highly qualified professionals. But we had a horrible experience first time in an American Restaurant. Waitress was horrible and when we approached Manager on duty (Randy), he was worse manager I have ever experienced. He was very unprofessional, unethical and rude. It was Thursday evening and place was not full. We were enjoying our drinks with appetizer and manager himself told us to order dinner so that he can fill the table with the next customers waiting in line and there was no one waiting. Once we told him that we will order dinner after few minutes then we were ordered to pay the cheque immediately and leave the restaurant. They started cleaning up the table before we finish our appetizer. It was pathetic. Certainly not recommended “Union City Texas Roadhouse” for self esteemed people who wanted to dine out with family & friends. Texas Roadhouse management should seriously look at the performance of this manager.
I would say food is good but worst service & rude staff.
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