I spend a lot of time, searching, searching for the best restaurant hash browns in the USA !! Ole's is the best I have ever found. Perfect...done in ... More
Ole's Waffle Shop
I spend a lot of time, searching, searching for the best restaurant hash browns in the USA !! Ole's is the best I have ever found. Perfect...done in the middle, each strand separable, brown crust on the outside...tastes like potatoes... firm, delicious. Way to go!! -Facebook Review Patrick Lueck
I have lived in Alameda for a long time. I hadn't been to Ole's for a long time. I sat down ordered coffee and waited for the waitress. Drank my coffee, waited for a refill and the waitress. She finally arrives and takes the order and I have to ask for more coffee.
I ordered a spanish omlette (peppers, cheese, onions, meat and a spanish sauce) with salsa on the side instead of the sauce, and toast.
What came out was an omlette and the sauce not a salsa. I asked for salsa, and the waitress said I ordered sauce on the side and I told her I asked for salsa. I took a bite of the omlette then a second. Nothing but cheese. I wait until the waitress walks by and asked if this was a cheese omlette. The waitress tells me that I asked for the sauce on the side so she decided I wanted a cheese omlette with the sauce. She clearly told me it was my fault I got a cheese omlette. At this point I figured if I ordered two eggs and toast they might come out in the shell so I told her I didn't want anything else.
Then I ask to speak to a manager. He acts like asking for salsa meant I wanted a chees omlette. When I asked him what about all the stuff that comes in the Spanish omlette he goes into how the world is imperfect and mistakes happen. He did offer an apology but continued to act like it was my fault the Spanish omlette turned into a cheese omlette.
I guess they have enough business serving mediocre food at prices that are not cheap, but they won't see me there again. May I recommend Jim's. It is a block down the street. Better service, more for your money, and the wait staff and manager seem to think they are in business because of the customers.