My girlfriend and i were ther on Saturday afternoon and again in the evening. We had greaat sewrvice in the afternoon and in the evening. The bartenders could have been more outgoing but they were friendly. The food was great and the drinks were good. The only problem was that the manager was reprimanding employees within an earshot of us and other patrons. That could have been saved for later or after the shift ended and said behind closed doors. We are definately going back there!
Me and my husband were there last night. I went to use the bathroom around 11:15 p.m. and upon exiting I witnessed, what I found out later, a manger yelling at kitchen staff. he was very abusive and saying a bunch of F words VERY LOUD. We passed it off, but my concious was bothering me. I was a waitress in my younger years and I found this to be on my top 10 list of worst people to work with, I would never have taken that abuse and really hope the workers do complain. it is very unethical and should not be tolerated. I feel very angry now for the way they were treated.
We dinned in at Joe Crabshack on 09/01, the discount shrimp bucket for $5 is not available because this restaurant is not a participant (marketing!), the host has an attitude. The restaurant is occupied at 40% (5:00PM) but the host (male) still said that they need to clean our table (!), in the meantime, other party of 7 persons came after were served before us. There are several empty and clean tables at the time.
Joe Crabshack's waitress is fine, great view, be aware that the restaurant does not have discount items as stated on the Joecrabshack.com.
We were in the city on the 6th of July. We had to wait 40 minutes to be seated. There were 7 in our party. 5 of us got our drinks. The other 2 didn't. Asked 3 times for their drinks. Food was WAY over cooked and corn was old and brown.I told him not to bring the other one he forgot. One of my guest ordered Calamari with marinara dipping sauce. But, got spicy cocktail sauce instead. I mentioned it to the waiter a couple times. He wasn't interested. When the bill came, he asked if there was anything else we needed. I asked for the drinks that we never got to be removed from the bill. That took about ten minutes to bill the new bill, Over $100.00.
I called several times to speak to the manager. He pulled up our bill and told me that they had comped half our meal. He told me our bill was under $50.00. The manager was going to look into the discrepancy and call us back. NEVER GOT CALLED BACK. We spoke the assistant manager. Told the same thing. Will call you back.
On 8/5 we were back in the city, and made the mistake of going back. Our friends who went with us for their first time in July with us said they were not going back there and they went and ate some where else and we all would meet back up. Service was a little better. But, orders were wrong again, portions small. 3 of the 4 tables around us had to send food back or ask for they orders.
We have eaten many times in Sac Joe's Crab Shack. Have ALWAYS been VERY happy there.
We are very disappointed in the management at the SF Joe's. Corporation hot line was of no help. Same story, We're going to look into it and call you back. NOTHING
To get a crappy meal was bad enough. But, to find out you got ripped on the bill. UNFORGIVABLE.
DO NOT EAT HERE!!!!!!!!! Went for my birthday July 19th, 2008 with about 18 people. The staff was very very rude. Our waiter was getting off work and told us we were his last table so he told us we only had 5 minutes to place an order and kept snapping at my guest. We finally asked for a new waiter and she wasn't any better. The bartender was equally rude. Our bill was $500.00 food not worth the money..
I am not one to complain, but the service at Joe's Crab Shack is atrocious.
Upon arrival, I was seated and waited 35 minutes before I was acknowledged. That only happened because I was getting up to leave.
It would not have been so bad if it wasn't for the servers continously helping those around my party.
I did stay and as for the food, it was average to good. Certainly not my highest recommendation. However, I will say that the taste of the food may have be influenced by my mood at the time.
I cannot recommend Joe's due to the poor service.
If you go, I hope you do not have the same experience.
Went to the JCS in Redondo Beach. Because of time we ordered at the bar. Food and drink came out in a short amount of time. The food was good. Not much to complain about. I can see that they are short staffed. Tables were not getting bussed in a timely fashion.
I have been to Joe's two times and had no issues. They were very professional and pleasant. But the last time I went there the bartender was not in a good mood. He was very rude and did not acknowledge me. I waited patiently for him to count out change at the register, then tend to customers before me, then tend to a waitress after me, then tend to another customer after the waitress. After that I just walked off and waited for a table.