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This is my husband's favorite restaurant and we come here for special occasions. We enjoy the atmosphere, the food, and usually, the service. Unfortunately, the last time, our waiter was distracted. For example, we had to prompt him to even get dessert. When my husband made his selection, the waiter walked off without giving me a chance to order. It was rude and I would honestly expect to be asked first, being a lady, from a first class place House of Prime Rib claims to be. There was a mishap with food selection at the table to the right and something wrong with the table to the left. Other than the service....we loved the food. I must note that I am particularly fond of their coffee also. In some restaurants their regular coffee is awful, but I look forward to enjoying a cup of coffee with my dessert (if I have a chance to order it :-)). If the service improves, I will move up the 4 stars to 5. Going there this Friday!