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Update: 2012
We still eat here regularly. It is still packed and popular for lunch. The only change I would give to my review is that this is now our favorite Pho restaurant. The one we liked close to our home changed chefs and started using MSG.
We've come here enough by now that the staff is all smiles and remembers our standard order. The grandpa at the cash register exchanges friendly banter and shakes my hand. Upping to 5 stars.
Original review follows:
My wife and I eat here all the time: weekday quick lunch, family meal on weekends.
This is maybe not my favorite Pho place, but it is tasty, inexpensive, quick and consistent. We feed our youngest from our bowl, never any hassle from the staff, always provide a (free) bowl to put the kid's noodles/broth into.
Some of the negative comments below might be due to cultural aspects: this is a Viet restaurant. They don't bring you a bill--YOU have to walk up to the cashier to pay.
Also, during workday lunch the place is packed by 11:45 with a line out the door. Hey, they are not going to give you a table to lounge around waiting for the rest of your group to arrive when they have people ready to order. The staff tends toward brutal efficiency during lunch. They ARE trying to get yr order fast, get you your food FAST, get your table cleaned fast when you are done so they can serve more of the herd waiting at the door. That's the way it is...
If you want a leisurely lunch, go elsewhere. Weekends are less frantic.