What a delighful and amazing place to dine. The bass was out of this world. I have never eaten bass this well prepared. It kind of melted in your mouth. I wanted to order a second helping. It was amazing.
The prices are acceptable...
The food is magnificent!
I took my boyfriend there for his birthday Oct 17th.
The waiteress was so friendly, and very helpful. She made some delicious suggestions. The mongolian beef is amazing. And they have these ham and creamcheese stuffed won tons with spicy mustard on the appetizers which are to die for.
so, the waiteress also recommended the great wall of chocolate dessert...and packed it to go for us. Sending us home with two containers of icecream, one vanilla on coconut!
Trust me...I tip well for great service like this!
PF Changs is a must for my boyfriend and I!
The food on its own isn't bad at all, however, the service at this particular restaurant is atrocious! Every time I've been, with reservations, we've waited as long as 2 hours+ and no less than 30 minutes to be seated. The wait to order has been around 30 minutes and it takes at least as long btwn each course ordered to be served. Our group has, consequently, stopped going altogether or we drive down to the San Jose restaurant.
Love the atmosphere of this place, always well kept, and servers are always friendly. A little bit pricey, but the food is worth it. Sometimes they are a little slow to bring food out, but the restaurant is fairly large and normally always busy, so understandable to me. I give this place 5 stars, because its worth every bit that you pay for. They have a bar at the entrance so you can grab a drink while you wait. Good location in a plaza. BAD parking though. The only setback.
Have ordered and loved:
Pork Fried rice
Mu Shu Pork
I've been to this location twice, and was pretty dissapointed with the quality of food, given their prices. My wife and I had spicy chicken, sweet & sour pork and a seafood dish, with a coctails, and thought the bill was close to $100.
The chicken was overcooked, to the point that it was like leather. The ambiance attempts to be upscale, but it can't get past the fact that this is a chain restaurant.
Service was poor. Never had the wait staff come by to fill water glasses. Will never go back.
I have had good food there, and good service. I have also had bad food and nonexistent service (10 minutes at the bar with neither of the two people behind it even acknowledging my existence). That's poor training/hiring, which is reflective of poor management.
If the main bartender, a slightly oriental looking young woman, is on duty, things run well. Otherwise, their people are undertrained in how to serve people. (Hint - it isn't spending 75% of your time talking to your friends at one end of the bar.)
The food I have had is well-presented and quite decent - when it was delivered to me hot, which it wasn't always. One beef dish was served barely above room temp., and it wasn't very busy that day.
Both food and service were really bad. It is way overpriced with small portion. We ordered the following food and only 1 come out good.
Hot and sour soup - too salty
Mu Shu pork - too salty
Sweet and sour pork - OK, no special comment
Shrimp & Scallop in Cantonese style - do not have any shrimp or scallop taste
Walnut shrimp - the only dish that came out to be good, they put some honey dew melon on the dish, rather creative
Our garlic snap pea came almost at the end of our lunch only after we questioned about it twice. The superviser promised to come back and check on us and she never show up.
Chef Chu in Palo Alto is a much superior restaurant.
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