Terribly trained staff. Dirty environment. Empty condiments on every table which I had to find out on my own because no one came to check on us for at least 15 min after we recieved our food so I had to go from table to table to try to find a bottle of ketchup that had even a small amount in it. Manager walked by our table at least 5 times and never offered to take dirty dishes or notice that we had 4 bottles of empty ketchup sitting on the table next to the pile of dishes. Unacceptable service.
Horrible service and crappycold food. Wife orderd substitue veggies because she didn't like the ones that came with the dish. They brought the veggies that came with the dish origanally and a side of carrots which were still frozen and at the end of the night found they had charged us $4.00 for the frozen carrots which were supposed to be a substitue. The waitress has no clue, typical teen these days, could care less about customer service.
Three item plates advertised on TV not the same price as advertised. You might enjoy the food if you are falling down drunk which it seems is the clientle at Fridays
AVOID AVOID AVOID this place like the plague.
AVOID AVOID AVOID AVOID
I went in with a couple of friends and we never got served our order of food. We ordered drinks and the waitress returned after 2 hours. When we asked what the problem was she just walked away and then we saw a sign in the window that said they were hiring for a manager. It turns out the person serving us was the assistant manager. She seemed to give preferential treatment to other customers. I guess it's her house and she only serves people she knows. We ended up walking out and going to Pomodoro's up the street. The worst experience at any Friday's ever. If you have to go to Friday's go to the one in San Mateo on El Camino, they have much better service.
I have been to this TGI Friday's twice in two weeks with my friends. The food and drinks we had at the first night were perfect, but the service was poor. Second time we went, the service was a plus, yet, we were disappointed by the food and drinks that we ordered that night.
We don't know if we will go back again.
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