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Food: Way below par. FIsh smells fishy, which means it is STARTING TO ROT. Rice is nasty and flavorless. Tempura is always undercooked, cold, and soggy. Cooked fish dishes are always overdone, no exception. And, everything is super-expensive.
Ambience: Clean, but I'm guessing this is only because they don't do any business.
Service: Horrible. Extremely inattentive. Of the 3 times I've been there, they have never been polite or welcoming. The lady at the counter usually has a scowl on her face.
Overall: Who are these people giving this place a good rating? Members of the family that own the place? This place sucks, there's nothing good about it.
Why would I want to pay $10 for an order of maguro (tuna) that tastes like it was bought last week, when I can get the same dish, with infinitely better fish, at 100 other Japanese places in the Bay Area, for under $7?
If you are reading this, please disregard the good reviews this place has gotten. The food is bad, the service is bad, and it's expensive. It is the trifecta of what makes eating sushi a bad experience.