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By A Yahoo! Contributor, 4/20/10
Gianni's staff is incredibly rude. I went in with a service dog and they made it all too clear that she was not welcome. After embarassing the person who was in need of the service dog by asking her all sorts of questions, including what her dissability was, I had to remind them that they were required to allow the dog due to ADA regulations. My appetite was gone by the end of the ordeal, however we placed our order and got it to go. The pizza was soggy and the pasta had a strange flavor. Just recently I decided to give Gianni's another try. This time, I went in without the service dog, however the staff was still incredibly rude. I, once again, ordered the food to go. The pizza was soggy, the bread was stale, and the oreo cake was so dry that it crumbled. The entire experience was horrible and I will never go back again.