It was crowded and the decor seemed like it was chosen a couple of decades ago....felt like I was in a country diner-type place in a small town in Texas, rather than quaint and sophisticated Carmel.
HOWEVER...the food totally outweighs the ambiance, which is why I still gave Katy's Place 5 stars. It was fabulous! In fact, we liked it so much, we went there 3 days in a row. I loved the eggs benedict the best. The bacon was cooked to perfection, crisp, but not burnt. Everything was hot and they kept my coffee cup full. They probably could have employed one more server, because if you needed something, you really had to catch someone as they were walking by - I think they only had 2 servers and a busboy, who were all 3 very busy.
The prices are Carmel prices...slightly high, but you expect that when eating downtown.