*In the Heart of Santa Barbara on State Street*Very Large Bar with Beautiful Atmosphere and Top Quality Food*Must See to Appreciate*East Coast Style ... More
The Chase Bar & Grill
*In the Heart of Santa Barbara on State Street*Very Large Bar with Beautiful Atmosphere and Top Quality Food*Must See to Appreciate*East Coast Style Italian Cuisine*Plenty of Parking in Rear or on State Street
Went to celebrate the holidays and a friends birthday. I was served two separate cocktails both with lipstick on the glass that was not mine. This is sad as I only ordered two throughout the entireity of the evening. Service was entirely too slow even for a busy night and after a 45 minute wait for appetizers our order was wrong. I cannot believe how bad the Chase has become. Never have I been treated so poorly in a Santa Barbara Restaurant. I actually witnessed the bartender slam a menu shut in a woman's face then throw her out for complaining about her soiled dishes and incorrect order.
Chase Bar and Grill used to be an amazing family owned restaurant where you were treated well, the food was amazing, and the drinks were always good. Never once was I served anything in a soiled dish. Customer service here was once impeccable. Now it is nothing more than a shame.
I most certainly wish the Caligiuri family still owned the Chase as I know they would NEVER let this happen.
To sum up my 2011 visit to what used to be the best restaurant in SB in two words I would have to say HIGHLY DISAPPOINTING
We arrived and were told to seat ourselves so we sat on the patio. It took over 10 minutes for our waitress to come over to take our drink order and by that time we were ready to order our meal. My husband ordered the meatball parm sub and when it came out, it was eggplant parm and we had to send it back. The fries were more like potato wedges (but without any seasoning and not cooked thoroughly), they looked crispy on the outside, but were raw on the inside. The meatballs, once they came out, were salty and burnt tasting. I ordered the tuna melt. The tuna had no veggies or mayo, it was just chopped/minced tuna with cheese on top which I had to cover in ketchup since it was so dry. My side salad had lettuce with brown spots so was obviously not fresh. I would not recommend anyone eat here, there are so many restaurants to choose from, I wish we had a better meal on our one afternoon in Santa Barbara. I have read many positive reviews of this restaurant, but the people next to us also did not finish their meal and had to wait and wait to pay their bill and were getting extremely agitated by the poor service they received as well.
My friend and I went to the Chase after not being there for 13 years. It was such a nice experience that we were both pleasantly surprised. You know when you have high expectations, you usually expect to be disappointed? It was anything but. The wine was great, the service was very friendly, prompt and comfortable and the food was so good we both ate more than we should have and still had some to bring home. All and all a great downtown SB experience!
I am relatively new to Santa Barbara (7 years) and I don't understand the appeal to this place. Granted, the ambiance is very nice and the service is top-notch, but the food is always mediocre. I have been here a few times for business meetings and the like, and I always leave with the same impression.
I first ate at Chase in 1988 and to this day it remains one of my favorite places on the planet to eat. Simple yet classy, original yet reminiscent of my favorite Italian dining experiences in the old country. Make Chase a stop and you will not be disappointed.
As a local SBA resident of many decades, we appreciate the food, ambiance, service at Chase. You can't go wrong - it's unpretentious, and everything on the menu is tasty. WSe've tried most dishes over the years. Highly recommended.