Good food, bad service.
By A Yahoo! Contributor, 11/12/05
I have been eating at Marri's a couple times a month for around four years. I've always enjoyed the food, although I have noticed in the last year or so it has become unpredictable, sometimes good, sometimes not so good.
But what really gives me pause about ordering food from Marri's is the service. I am a *regular* and they are often rude to me, even with take-out orders. Some of their staff seem to be looking for an argument; I've had them tell me items that have been on their menu for years don't exist when I call in phone orders (even when I am holding the current menu in my hands), or that certain dishes are made with completely different items than are listed on the menu. I've had them quote one price on the phone and change it when I arrive to pick up an order, the list goes on and on. If they find their mistake, they are completely unapologetic.
So, basically: good food (not great), and you try your luck with the service.