We really enjoy going to Claim Jumper. We have not had a any bad experiences - the food is always tasty, the service is good and the prices are fair for how much food you get. If you can go to Claim Jumper and leave without a take-home bag - that's impressive. I look it as two meals in one! Both Sherry & Desirae are wonderful, attentive waitress as well.
I'm sure I'm not the only one who thinks this resturant is not the living end. The food is average, the service is average and the prices are on the steep side. I think they try and trick you into thinking that since they give you SO much food, it's worth the price. NOT! And just because the place is crowded all the time, doesn't mean it's good...it just means that some people will always follow a crowd.
I took my grown son to Claim Jumper on Christmas Eve 2004. It was crowded as always. We were seated after about a 20-minute wait. Our seating was fabulous. The service was unbelievable...extremely friendly, prompt...at attentive as if were were the only ones there...despite the huge crowds and holiday eve. A most pleasurable experience...!