By A Yahoo! Contributor, 12/11/08
We joined the Brio email club & they send you a birthday coupon. BEWARE! Not only did they refuse to honor it because we didn't have all the pages of the email offer printed out (we only printed the ones which appeared to be necessary) but the server apologized profusely, telling us that it is a common occurrence!
Since this happened, we have related our experience to many other friends at parties and such--only to learn that it is a VERY common occurence at Brio. So apparently all the numerous coupons they send out bring people in the door, only to find themselves caught in a "gotcha game."
OC has plenty of restaurants where the management is more than gracious to have your business. Patronize those where you don't have to worry about being stuck in this embarassing position when the bill comes.