I went to E-Z Takeout Burger for lunch because it was near my office on 17th St. The burgers are only average, though the prices are good. However, the reason for my low rating was because of an experience I recently had.
I ordered a DoubleTake with no onions and an order of fries. A lady gave me my order and I left. Upon returning to my office, I noticed the burger was a single burger and it also had onions! I drove back and spoke the manager there and he had a lady change my burger. I had to wait another five minutes for the fries to cook and drove back. The manager was nice enough and apologized for the worker. It was a mistake and I know she meant no harm.
Well, upon my return to the office the second time, the order again was wrong! The lady got the DoubleTake correct, but it again contained onions! As you can imagine, this was very frustrating. What would you do if you were me? Would you drive back again? I've already spent 30 minutes and didn't have the time and just finished the burger. I guess I should have checked the orders both time. But I gave them the benefit of the doubt.
I just cannot understand the competency level of some of these workers. Needless to say, I would not go there again and risk wasting my lunch hour. The food is not that great and you can get just as good of a deal at other burger joints.