lame attitude towards their customers
I used to consider this the best pizza option in Hemet but the last time I went there was very negative. They have a special (1/2 off second pizza) that they advertise at waist-level (far from eye-level) and which they don�t give you unless you ask for it. I didn�t see it until I was leaving and they wouldn�t honor it because I�d already paid! They don�t offer their own specials! Too bad. You know the attitude. The owner confirmed this was their policy. After quite a bit of arguing and pointing out that most business are proud of their specials and that most business try to avoid policies that obviously alienate people, they capitulated, although not without some visible resentment. Then, they didn�t give me the full amount; they figured it on a cheaper pizza than either of the two I ordered. By this point, I can�t help but relate this to the fact that they overcharged me for a side dish when I ordered, which at the time I didn�t mention. However, after seeing such calculated greed, it sticks out as a little too coincidental.) Should I have argued more? It was already quite unpleasant and embarrassing. I used to make a point of going there whenever I was in Hemet but after such a crafty experience I won�t be back. Besides, it�s only good for Hemet. It has zero ambiance-- in fact, for ambiance it feels like a retirement center and it certainly doesn�t compare to really good pizza places.