We had a dinner at Castelli’s on 01/15/2011. I had reserved a function at the restaurant to celebrate the 50th birthday of my wife and was attempting to make this a very special evening at what I thought would be a restaurant of some class. We had a party of 24 and it was an occasion where every guest ordered off the menu and also ordered whatever they wished to drink.
The evening progressed exactly as we thought until the end. After a couple of hours, we were requested to vacate the room as, apparently, the space was needed for others. A number of the guests had not even finished their coffee and/or their drinks as we were rushed out of the area that we occupied.
This was a totally classless manner in which the evening ended and we shall never frequent the restaurant again. We are local residents of the Coachella Valley (not visiting tourists) and we shall inform all our friends and acquaintances to join us in totally boycotting the establishment. Each person in our party felt exactly the same way and they have all expressed dismay at the way that we were virtually thrown out of the room and they have also stated that they will never be back at Castelli’s where the rude treatment far outweighs the quality of the food.
There are a number of other establishments in the Coachella Valley where my friends and I can go out for dinner and drinks and where the management will exhibit a much more courteous treatment of the guests.
I am thoroughly disgusted and appalled at the treatment that we were forced to endure in your establishment.
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