Awful, terrible. Do not go here. Sure, the food is ok and is actually good given the very low prices. There is a long wait and it is noisy, but that is no surprise. But, today I had a horrible experience. My son and I arrived at 1:15 pm. End of lunch rus but 75 minutes before closing. We ordered quickly and the waitress brought our soups right away. But, then, brefore barely starting the soup the waitress brings my son's order, chicken tempura platter. Ummm, ok, that isn't terrible, but. Then,, no food for me. No waitress. Or I see her but she runs by without stopping. I ordered the sushi monthly special so nothing esoteric, unusual, in fact, something that they are presumably making frequently all day long. 20 minutes goes by. My son is starving so he starts eating his now cold chicken tempura. The waitress finally stops by (I have my head on the table) and says she is sorry for the delay. I try to ask her how much longer but she is gone. 10 more minutes, my son is done eating and still no sushi. We just left. Still no waitress. This place is terrible. To serve one person at a table 30+(?+++) minutes before the other, to never tell me when my food would be ready or to offer a substitute or an appetizer, awful. Do not go here