Went for our department holiday luncheon. Service is great and the food was good. Just wish they had not put gravy on my prime rib though, But the waitress was very good about making it right without the gravy. The only complaint would be a more friendly greeting as you enter the front door. I would go back in the future.
I WENT TO THE ROYAL CUT FOR LUNCH AFTER RECEIVING A $15.00 CERTFICATE FROM THE RESTAURANT FOR MY BIRTHDAY. THERE WERE NO STIPULATIONS OR CONDITIONS ON THE CERTIFICATE, SUCH AS 'BUY ONE, GET ONE OF EQUAL OR LESSER VALUE FREE' OR THAT A LESSER AMOUNT WOULD BE DISCOUNTED IF THERE WAS ONLY ONE PERSON DINING.
I SHOWED THE CERTIFICATE TO THE SERVER WHO IMMEDIATELY TOLD ME THAT I WOULD ONLY GET $7.00 OFF BECAUSE I WAS DINING ALONE. I ASKED HER IF IT SAID THAT ANYWHERE ON THE COUPON AND SHE SAID THAT IT DIDN'T.
MY FIRST INSTINCT WAS TO LEAVE BECAUSE THAT IS FALSE ADVERTISING. I DECIDED TO STAY AND SUBSEQUENTLY ORDERED A SEAFOOD LUNCH. THE FOOD WAS VERY GOOD AND SO WAS THE SERVICE.
HOWEVER THE WHOLE EXPERIENCE LEFT A VERY BAD TASTE IN MY MOUTH. THIS RESTAURANT REFUSED TO HONOR WHAT WAS ON THEIR OWN CERTIFICATE. ADDITIONALLY, I WAS NEITHER WELCOMED TO THE RESTAURANT NOR THANKED FOR CHOOSING TO DINE THERE BY THE MALE MANAGER, WHOM I FOUND TO BE QUITE UNFRIENDLY AND INDIFFERENT. IT SHOULD BE NOTED THAT HE SAW ME WHEN I FIRST GOT TO THE RESTAURANT AS WELL AS WHEN I LEFT.
MY FAMILY AND I ARE ALWAYS LOOKING FOR NEW PLACES TO EAT. THE ROYAL CUT GETS A DEFINITE 'THUMBS DOWN' AND WE WILL NOT BE RETURNING THERE ANY TIME SOON.
Its hard to beleive this place is in Ontario. This is the place to take a Date to impress Him or Her. Its been there for years. and is still going strong. Why? You just have to go there and see. Softly lit Romantic setting. The food is outstanding. To many good things to list individually. It's all good. It's leans toward an Italian menu but its' not limited to that. They have a full bar which is a cozy place to have a drink and just relax. They also have a great wine list. The ambiance is incredible. I recomend getting on their email list. They send coupons out at least once a month. That makes it more affordable. But let's face it, somethings are worth paying a bit more for. And they are worth every penny. Great for aniversary dinners. Great for birthday dinners. They have a private room also to have special parties etc. Holidays are great there. I can't recommend it enough.
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