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On February 28, 2009. I tried to place a simple catering order by phone, but a hot-headed employee who answered the phone was rude and impatient with me. I think he was the manager or an assistant. I tried to explain the order, but he was very chauvinistic with me and called me stressed out woman and raised his voice louder to intimidate me because he did not understand a simple food order, nor did he let me talk. He kept talking over me! I tried to place a simple order for a group of 8, but he was so dense that I had to repeat it many times. Mind you, I was patient although I noticed his condescending behavior. In his insecurities, he kept raising his voice at me. Maybe he does not understand English, but his machismo and RUDE attitude towards women does not belong at any restaurant or here in the United States.
With the poor economy, your restaurant should be doing everything to KEEP customers. No apology or free food will bring me back to your restaurant. I will NO longer place any orders at Acapulco in Azusa, CA and will let my friends and family know what occurred. I used to be a frequent customer for 20 years and never had such a problem, but with the belittling and impatient attitude I received from a short-tempered manager, I will NEVER order from Acapulco's again