We went through the drive through and ordered 3 burritos. When we got home 2 were incorrect. When we called to ask for replacements we were told that they had to check with the kitchen, It seemed as though they were questioning our integrity. We returned the burritos and picked up new ones. They refused to compensate us in any way for our travel time, effort and their error. We were told there was no manager on duty and that everyone checks their burritos and that this was our fault. Total wasted time 45 minutes. This was during a family get together and delayed the days activities. In general a very bad experience and poor treatment.
I went thru the drive thru yesterday and the service was awful. It took some time to even get acknowledged I was there. After my order and driving to the window I watched three employees at the cash register with no acknowledgement again. Awful service !!!!!!
I don t know why this place gets such high reviews. I got a taco/burrito combo. The taco was OK, altho very bland. The burrito was HUGE, but stuffed with nothing but very bland shredded beef and nothing else. Even the salsa was bland. My husband got the same combo plus a cheese enchilada, which he said was tasteless. His burrito was ground beef, and also very bland. The beans were the best thing, altho pretty standard refried beans, and the rice was so-so. I can t believe I m saying Taco Bell or Taco Time is better, but it must be, because I ll go to those establishments, before I go back to this place. If they would season their stuff it would be a HUGE improvement. And put other ingredients in the burritos besides just a huge wad of tasteless meat.
Some foods drip grease, others are over-priced. If you re not happy with what you have purchased and want to talk to the owner (who is there often), BEWARE!! Even if you approach him nicely, be prepared for him to threaten to call the police, and attempt to throw you out of his establishment! Attitude abounds in this fast-food eatery.
Hadn't been in 9 beans for awhile. Combo dinners overpriced. Food quality average. Combo dinner includes a tablespoon of sour cream for an extra charge, two tablespoons of guacamole for an even higher extra charge. Add all that together, and a small bag of chips, well, an extra charge. Friendly help maybe available for an extra charge. Rating: whatever.
The breakfast burritos and medium salsa is to die for. The breakfast burritos are huge, and cheaper than McDonalds. The only complaint is that some of the menu items are quite greasy. Sometimes, if you dine in, there is some very loud music that I find unappropriate, but the food always makes the trip worth it. My favorite breakfast stop in Elko.
i love your food the prices are not really that bad. two people can share a plate even which is cool with me. because i'm not really that big of a eater myself is why. your place is always so nice & clean when we do visit & eat there. the tables are always clean as well as friendy employees.