Open Hours: Monday 11:00 AM - 9:00 PM, Tuesday 11:00 AM - 9:00 PM, Wednesday 11:00 AM - 9:00 PM, Thursday 11:00 AM - 9:00 PM, Friday 11:00 AM - 10:00 PM, Saturday 11:00 AM - 10:00 PM, Sunday 12:00 PM - 9:00 PM - Special Hours available for special parties by request only.
Terrible Pizza if you can even call it that.. All the ingredients are sub standard. The meat tasted like some crap from a freezer. I know pizza, I am from Chicago. This place doesn't even compare to the worst Pizza i have had in Chicago.
The pizza we've had has been great! We've had them both in house and delivered. Can't ask for any better! Like the fireplace - even when it isn't on - nice atmosphere - the staff was all friendly - and we think the pizza is the best we've ever tasted.
I will start off by saying that the overall product is GOOD, when it is consistent. Problem is, the consistency of the product flucatates order to order.
Inconsistent Product. I have ordered sandwiches, pizzas, and entrees from Fernley Pizza Factory. Ordering the same thing, you never know how it will arrive. Not an isolated incident. I have had inconsistent products ovr and over again. Sandwiches - Sometimes you get 1 slice of meat, sometimes 2-3 slices. Jason (the owner) says its supposed to be 4 oz of meat. I have weighed what I received and it was not 4 oz of meat. Jason has in the past corrected it by replacing the sandwich, however todays order was 4 incorrect sandwiches and the manager on duty would only correct 1 of the 4 sandwiches and she indicated it was only supposed to have a single layer of meat usually 3 slices spread out. After weighing the 3 slices that was on the sandwich, it was not 4oz of meat.
I was not going to argue with the manager on duty. Instead I figure I will let others know of the experience.
In addition, each sandwich comes with a side order of chips. Since 4 sandwiches were ordered for delivery, we requested 4 Ranch Doritos. What was delivered ws 1 ranch doritos, 2 fritos, and 1 cheetos. The delivery driver indicated they substituted the chips.. This is not the first time a substitution has occurred. They cold have called to indicated they wre out of Ranch doritoes giving us a choice of alternatives. Again, this is not isolated as it has happened on a few other occassions.
After this time happening, I felt it was time to finally let others know about the inconsistency.