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I am a snowbird from the Homewood, IL area and go to Las Vegas in the winter time. I was thrilled to learn that there was an Aurelio's in Henderson and one in the Las Vegas area. I got my Rewards Card at the Henderson location and was told I could use the card at any other Aurelio's.
In April of 2010 I had friends come in from Phoenix and we had a taste for an Aurelio's pizza. We went to the one on Cheyenne Ave in Las Vegas. Our party consisted of a group of 8. We had separate checks. My party was 4 and the other was 4, also. I was surprised to see a gratuity for 8 instead of for 4 on my check. I was in shock to learn that they would not accept my Rewards Card toward my bill of almost $70.00.
I have eaten there several times before and it seems that they are always light on the sauage and the pepporeroni. On the day in question they were rude when I showed my concern regarding my new Aurelio's Reward Card and insisted that they were independent of Aurelio's and would not honor my card.
That will be my last visit to the Las Vegas location and if I have friends visit and want pizza, we will go out of our way to go to the Henderson location where we will be treated better.
Take the time to go to the Henderson location instead of the Las Vegas one.