Writing a bit of a different review than I wrote in September, 2011: I ve been here several times and the food, I think, is below average for BBQ. The deep fried dill pickles are EXCELLENT, however, other things they offer are not so great. For one, Southerners are known for iced tea (sweet tea), but they don t offer any decaffeinated options. Today, I got the Apple City Salad. The menu says it s made with mixed greens. I think of mixed greens as arugula, endive, spinach, dandelion leaves, radicchio, etc. This salad came with ICEBERG lettuce with the little pieces of carrots and cabbage. It was awful. I wanted to complain about the salad, but the server was no where to be found for a while. I have to say, though, that when I told her about the salad, she offered me something else. I think they should have comped my meal, but they didn t charge me for the salad. I ordered the burnt ends as a replacement. They tasted great, but they were loaded with pieces of fat.
I still don't understand all the hype. But I'm pretty sure the people saying Memphis BBQ (any of the locations) is great haven't had REAL BBQ. The flavors are bland and uninspired. I'm from Memphis and have had AMAZING BBQ all over the country...and the stuff at these locations does not cut it. I went to the Rainbow location when I first moved to Vegas from Tennessee and wanted to cry. It was so disappointing. Just today I was at the Nellis location (not by my own choice) and had an incredibly plain catfish sandwich and banana pudding that consisted of what seemed like pie filling, 3 vanilla wafers and 4 pieces of banana. The one thing I can say is that the customer service has been great each time I've been to a location and when they catered an event I was at. At least you get service w/ a smile as you eat the cardboard smothered in sauce. If you want great BBQ check out Buzz at Craig & Tenaya.
The service was the worst I have experienced in years! We waited & waited to be seated, they gave us a lousy table. We went for breakfast and were given the wrong menus, we had to wait and waist for the right ones, Tried to get one girls attention and she saw me but walked off.
Then the waitress finally arrived and took our order. She forgot to put in the corn muffins and we got them AFTER the meal and they were grainy and cold. She put in bacon instead of sausage like I asked. My fathers eggs were terrible and the potatoes 1/2 cooked and greasy. My husband liked his burger but when he got home his stomach was all upset.
Now this morning we find out they ran the visa card twice and we paid twice so now we have to haggle to get our own money back.
Stay away is my advice. Terrible place.
Just ordered for a pickup through the drive up on Warm Springs. They forgot to give me my salad (had to drive back) the sweet potatoe was hard and not cooked and cold and there was less than 1/2 cup of bbq shoulder pork. I will not go back either, even though it is right around the corner from my home.
Awful ! My wife and I have lived in Las Vegas since 1991. I have always heard how good they are and we like BBQ a lot. We got the ribs and they were so salty we couldn't eat them and had the waitress bring us something else , guess what , too salty. I mean excessively salty. The sauce is not good and this has to be the worst BBQ I have ever had and I grew up in South Carolina and lived in Texas for 3 years and have had my share of BBQ. I don't know how they stay in business. Big Dogs on West Sahara has the best ribs and Famous Dave's is a close second followed by Lucille's. I would rather have a McRib from McDonald's than eat here again.
This place, while loved by my family in Vegas, is not very good. In fact I am not sure that the people of Memphis appreciate their name being used in such a poor fashion. You want BBQ? Go to Memphis and eat at Rendezvous. It's the Best BBQ in the country, second is Jack Stack in Kansas City, third is Rudy's in Austin (my home state), TX.
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