The first Melting Pot was opened in 1975 and has expanded into more than 100 locations across the US. The menu offers cheese fondue selections like ... More
The first Melting Pot was opened in 1975 and has expanded into more than 100 locations across the US. The menu offers cheese fondue selections like Spinach Artichoke Cheese Fondue, Wisconsin Trio Cheese Fondue, and Traditional Swiss Cheese Fondue. Entrees include Shrimp & Sirloin, Breast of Chicken, and a Vegetarian optionFresh vegetables, tofu, artichoke hearts, Portobello mushrooms and spinach and Gorgonzola ravioli. The dessert menu is also fantastic with a variety of chocolate fondues like Disaronno(R) Meltdown, Yin & Yang, and Flaming Turtle.
If you want to go to a restaurant with a nice atmosphere and over priced food, this is the place for you. I went into the kitchen during their recent reopening, and the raw food is uncovered in pans in an open salad bar type cooler. The employees use their hands to get more ingredients. I was disgusted. Service was good, but the manager looked unkempt. Too much money for what you actually get.
I don't mind paying a high price if I get what I pay for, but in this case, we left feeling completely ripped off.
We came as a party of 6 including: 2sleeping newborn infants in infant carriers, 1 child and 3 adults. There were 4 people eating. We made our choices and our waitress neglected to mention that we'd need extra pots for 4 people to cook the main entree. It took literally forever for this food to cook and we ended up taking over 1/2 of our raw food home.
Our waitress barely showed up and we had to look for her several times. She was chatting away lazily every time. We had the cheese fondue, then could only cook 1/2 the food, then hurried through the desert, then slapped with a humongous bill including a mandatory 24% gratuity, which was $40 that was to go to our waitress who showed up 3 times and never mentioned that we'd not be able to cook 4 entrees in one pot, resulting in us starving.
The reason for the tip was that we were thought of as a party of 6 even though two were sleeping babies. We were horrified that this lazy and neglectful wench would get $40 so we refused to pay an automatic gratuity. The restaurant manager came to the table and was actually trying to support the waitress in her argument. I said we had never signed any contract, and had we been warned about this practice or we'd have never eaten here. I pointed out that because of this waitress, we were realizing a HUGE bill, yet leaving hungry, that we hadn't had a single drink refill since we had been there. It was an ugly scene but in the end they removed the automatic tip and I left her the $5 she really deserved.
All I can say is buyer beware. I have eaten here without kids etc and had a slightly better experience but as far as the service and the establishment's policy forcing a client to pay an 18% tip, I think it allows the servers to be bad waitpersons, yet get paid big money for their lack of effort. I used to love this place but now I don't trust them.
We went to this restaurant for our wedding anniversary. We took our 7 year old daughter. We had so much fun! The portions were large and the food was wonderful! Our server was great. We highly recommend this place for a romantic evening or would be great with a group!
Every time we bring people here thay love it more than we do. It encompasses everything great about the social aspects of a dinner party. Goor food, fun staff, resonably priced wine and great company. If you don't understand the menu, you're an idot. The food keeps coming, you cook it and have a memerable meal with friends.
The Melting Pot sounded like a good idea, so my fiancee and I double dated with another couple there. We were sat pretty immediately at around 8pm, the atmosphere was average, resembling a slightly upscale casual restaurant. Right away, we didn't understand the menu, and we were told by the waitress that there would be three courses, one cheese fondue pot, a meat fondue (where you cooked the food yourself in an oil you chose) , and a dessert pot. The cheese fondue came with a pre-arranged assortment of veggies, totally undesirable with cheese such as cauliflower, carrots, and celery. However, the worst part was the meat. Raw shrimp, steak, chicken, and pork all came on a single platter, for you to cook yourself- badly. The whole time you are burning and overcooking your food, worried it will be undercooked. They tell you to leave it in the oil for a few minutes and give you no way to check the time, such as a timer. It took nearly 3 full hours to finally eat as much of the tiny portions they gave us, save the overcooked, inedible parts or the ones you lost in the super-heated oil. Best of all, the dinner was a whopping $260.00 with tip. Worse and most expensive dinner I ever had, and I was hungry when I left. The waitress checked on us twice in nearly 3 hours, so we had only 1 round of refills the whole dinner. We finally left just before 11:00pm.
I just love this place. It is time consuming so plan to spend 2 - 3 hours there. Go for the big meal too. It will be worth it for ya. If you are there you must try everything. I went with a group of friends. It is great for that or would be lovely for a romantic night with the love of your life. I can't wait to go back. Simply one of my favorites.