With so many Pho places on Spring Mountain you have to just pick one sometimes and go with it. I PICKED WRONG! Pho Kim Long was one of the worst dining experiences I have ever had. The service in this place is HORRIBLE! Nothing but dirty looks the entire time. Our waiter was so rude I was actually happy when he never came back (we saw him once, he took our order and thats it). The Pho was okay until they brought out the vegetables to put in it. The mint, bean sprouts and thai basil looked like it had been thrown out by a soup kitchen and the spring rolls tasted like they had been in a dirty freezer for the last year. If you are trying to decide on a Pho place go to ANY OTHER Pho place on Spring Mountain. I will be better than Pho Kim Long!
Kim Long used to be a decent lunch spot, but we stopped eating there due to the poor service and declining food quality. The last few times we've patronized this merchant, the spring rolls were dried-out and the vegetables inside were wilted. The tendon was overcooked and mushy, and the vegetables to top the Pho were wilted. We no longer frequent this establishment.
What ever you do, stay away from this place unless you're just looking for someone to make your day. The service here is beyond deplorable. It was rude. I will spare the details. Ofcourse, we left no tips. First time in some 3 years that I left a restaurant without tips. By the way, the food was mediocre. Oh yeah, there is a big sign near the Strip advertising their restaurant, but you're better off ignoring it.
I recently relocated in Las Vegas, saw a billboard for Pho Kimlong along Spring Mountain road, so I decided to drop in. Food was not so bad but the service and their attitude are deplorable. They are not really Vietnamese, but ethnic chinese who often deny their vietnamese origin. As usual, they display a disdain for the Vietnamese in particular and for their customers in general.Very discouteous and barbaric I left the restaurant in anger and never come back.
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