We never get quality or quanity food and we're lucky if we ever got the right order!! We try again every 3 mos. or more, and end up disappointed AGAIN! So we just wait until we go to Las Vegas or St. George to eat KFC....My husband loves chicken strips, and he can't usually chew theirs as they're never fresh, or overcooked!!! We've lived in Mesquite going on 10 yrs. now, and it has never gotten any better!!! Sure is too bad....We never have trouble at other KFC'S , even when we travel!