I have been there twice, once in May 2011, then again in Nov 2011, will be going back on March 2012. Rooms are very nice and I love the grounds, all nice and green and the pool and jacuzzi are very nice. As far as restaurants the Deli and Harlow's food is awful. The best restaurant is Crab Shack or Salt Grass Restaurant. The slots are hot, and pay off good, but mostly late in the evening.
Their security is rude and useless! they are NEGLIGENT and have no morals and poor poor customer service skills! instead of helping with problems they became the problem! i will never stay at this hotel again, I will NOT recommend this place to anyone. I would rather stay at a Motel 6!!!
Husband & I from Hawaii were meeting my sister, who drove in from Yuma, AZ. We stayed one night on March 27, 2011. One of our rooms was ready early, but my sisters room wasn't ready till after 4:00pm. We were assured we would have adjoining rooms when we got there, and so we were suprised when the front desk clerk put my sister down the hall from us, and was very rude. Very disappointed in the staff at Front Desk. Very nice room, clerks need some PR training.
my hubby and i have been here on several occasions and just love the atmostphere...from the entry surrounded with greenery...to harlows...to the pool and the fact not a lot of children at this hotel....reception and the cleaning staff have always been friendly and pleasant.....just recently i took my mom in jan she turned 80 and she loved it....breakfast was split for the two of us and reasonable for two ladies that don't eat much....the room although in the courtyard had a bit of a view and we enjoyed the pool area immensely....my mom loved it being on the river as she has never vacationed before ......my hubby and i are returning in april and look forward to it with much anticiipation......
I would not recommend this hotel to anyone! Horrible customer service at the front desk. Gave me a smoking room even thought I had told them I was pregnant. No supervisor on duty, and was told at 4:00 a.m. to look for another hotel if was not happy! Worst experience ever!
We have been to all the hotels in Laughlin. That being said... The Nugget is the best value in our opinion. Service has always been top notch. The rooms are clean and the buffet is one of the finest in the area. There are only a few others that even compare. The sushi restaurant across the street is good too, if that is what you crave.
other then the food at the snack bar, we liked everything else the nugget had to offer. I did have a malfuction in the machine I was playing and could not get anyone to correct the problem. I had to leave the machine and go find a attendant. It took me walking around the casino area for atleast 5 minutes before I found someone that could help.
Virtually no black or hispanic employees except for the crab shack. This casino is owned by Landry's a major restaurant chain. How do they get away with it? On top of it all they are grossly overstaffed. At least on the casino floor. I've never seen so many people standing around staring into space.
The Don Laughlins Riverside Resort Hotel and Casino is situated next to the Colorado River, approximately a mile from Laughlin
Bullhead International Airport. Local attractions include Horizon Outlet Mall, Davis Dam, Katherine Landing, and Grapevine Canyon.Hotel amenities include 24 ...