I am only writing this review because of the inactions of this company. My family and I went to A & W on 10-16-2013 had a decent meal but found out that my debit card was double charged $30.31. I called them to let them know what happened and they said they would look into it. I have called back twice since and they said it was being processed. It has now been 6 weeks and still no credit back on my debit card. The care for their customer is very sad. I really hope that someday soon this credit does magically appear because I really don t want to drive 30 minutes to the restaurant and make a scene, but eventually I will!!!!!!!!!!
This place has lost a step or two. Being someone who was raised in Boulder City, I have seen the evolution and the change in ownership of this particular spot. I have mixed feelings. The food has its ups and downs, but the Root Beer from the tap is always perfect. Worth a stop here and there, but I will never be a regular like in the old days.
Excellent service at a simple old-time A&W Root Beer Restaurant. Very very good food & excellent Root Beer. A nice change from the Las Vegas Buffets. Born & raised in Manchester, NH - Every time I fly to Las Vegas, it is a must that we drive a Rental Car to the A&W in Boulder City. I've been doing this with my parents since the mid-1980's. Now I bring my wife. As the previous reviewer states - I hope it never changes.
Las Vegas born and raised, I've always taken Vegas visitors to Boulder City for fun days and we like to stop by A&W for a fantastic rootbeer float and fun memories! I hope this place never changes a thing. I love the old time atmosphere and the food.