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Do not expect a warm welcome here if you are assisted by a service dog. The moment I approached the hostess desk, the staff implied I was faking a disability. My dog wears an obvious assistive walking harness with bright yellow/red badge, yet the hostess strongly suggested he was not a real service dog.
Although our party was seated as ADA law requires, I was confronted IN THE RESTROOM by a manager. I felt cornered as she informed me that SO MANY people lie about being disabled just to keep their dogs with them.
The management of Oak Creek Brewery kept short of violating federal law while effectively demonstrating that disabled persons with service animals are NOT WELCOME.
How, precisely, do hostesses or managers determine whether a disability is real or not? Does the Oak Creek Brewery require wheelchair users to prove disability, or do they mistrust only those with service animals? Does the company enforce this policy at each location or only at their Tlaquepaque restaurant?
Until the company changes its policy, anyone with a disability - or who cares about the rights of the disabled - might think twice about the Oak Creek Brewing Company.