Bun Huggers has been my favorite place for a patty melt for many years now. I'm a sucker for deep fried mushrooms as well. However, the steak sandwiches definitely sucked every time I tried them until I finally gave up on those. The chili is decent, but there just isn't what I would consider a truly good place for chili in Flagstaff. Galaxy Diner has a good patty melt as well.
This was the worst burger and meal I ever had plus the help was lousy. How can you call this a GOURMET BURGER YUCK. Do not insult Flagstaff by saying this is one of its best restaurants I went to others and they are greater. The fries were greasy and the Chili on top of them drowned them.
This was the worst dinning experience ever. Had a steak sandwich that was chewy, tough and basically inedible. The greasy fries were all I managed to get down, but the water was semi drinkable. Stay away.
Horrible Customer Service
My sister and her family and friends absolutely love the burgers at this restaurant. Unfortunately I never had the opportunity to eat there on January 2, 2009. I watched my sister and her family eat and counted up to ten parties that were behind me (excluding my family) enjoying their food.Two of which were large parties. When I asked about my two burgers they replied, “You’ll get it when you get it.” And they also asked me, “Well what do you want me to do about it?” I asked for an apology and the manager got into my face and yelled, “I’M SORRY!” I spoke with two managers that night; one male who yelled at me and the female who found the burgers in the back corner, but shoved the tray at me and said, “Here it’s done”. However, half the order was complete.
I'm forced to call this place good because this is Flagstaff, Arizona and good, cheap restaurants are outlawed.
You can get a big 1/2 lb. grilled burger here for half the price of a crappier meal somewhere else, and putting your own toppings on is a plus. You don't want to ask low-wage employees to do more than they need to, seriously: you can do it better.
Just be aware that every burger that comes out is well-done to the max and really dry, so ask them not to burn it when you place your order. I did that last time though, and still it came out slightly blackened.
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