Unfortunately there is nothing less than awful to rate this store. Go online to the corporation site and tell them about your visit. If enough people do and request contact back then things might change. This is a horrible restaurant. We ordered a meal with the hamburger plain, just wanted meat cheese and bun and large fries and drink. The girl taking order tried to give med on the fries and when I wanted the price adjusted to get the large she kept arguing that I ordered med. Then a worker in the kitchen was yelling loud enough for every customer to hear that she heard me order med. When I got home the burger had everything on it. I went back and they were very rude again and they refused to give fresh fries. So I had a fresh plain burger but fries that were cold. I had to drive back to restaurant and home which is about 20 minutes and look at the type of service I got. I will never go back to this place and will make sure to tell everyone I know about this hopefully if enough people stop going the owner will do something about it.
I had a bad experience with this restaurant. I ordered two number 6's with no mayo. When I got home and unwrapped the sandwiches I noticed that they had mayo so I called the store immediately. THE OWNER answered the phone and basically told me that I did not tell them no mayo. However the person taking the order repeated it back to me. He said there was 6 employees with head sets and nobody heard me therefore I was lying. Really, this kind of attitude from an owner. I will never go to this restaurant again!
Of all the fast food factories in town, Wendy's never messes up my order, or gives me squallid-looking food. I also like their menu the best, and feel their food is all-around better than anything produced by Burger King, McDonald's, Jack in the Box, etc. Employees are usually smart and polite, and the whole place is spic and span clean.