Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class ... More
Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.
The food was great. The loud obnoxious tables in the private room were not. It was so loud in there, no one at our table could have a conversation. I thought for a second we were dining in a trailer park restaurant. There were 8 people in our party and for what was spent having dinner, I suggest going to Ruth Criss or Donovans. I received a call asking about our experience and was told that someone from their management team would get back to us, no such call ever came. Needless to say, we'll spend out money somewhere else. In these times of economic hardships, you would think restaurants would be groveling for customers. LOL.
I am from Chicago and have been to all the steakhouses. This is the best anywhere. Anyone who says otherwise has no idea. I have been there about 10 times and I am never disapointed. The bone in filet is so good I cant eat anywhere else. The wine list is a little overpriced but that is not what I go there for. You have to get the crab truffle gnocci for a side dish. The servers are the best in the industry! I will retun every time I go to scottsdale and that is about twice a year. Please never change!!!!!!
Mastro's is a well appointed restuarant. Comfy chairs, nice decor and some well thought of design details, however that is not the reason I selected to dine there. The reason was that I heard it was the 'best' steak house in Phoenix. Staying at the Four Seasons in North Scottsdale, I ended up at the Mastro's located at 8852 E Pinnacle Peak Rd.
I was quite disappointed.
The staff was great, the ambience acceptable and the food disappointing.
We ordered Martini's and found them to be average. The only cost justification of $17 was that they made so much, you ended up extracting an extra drink from the shaker. Not what I asked for (2 martinis), but what the heck, that's not what made me decide to never return to Mastro's...
The disappointing part was my steak. I ordered an 18oz bone-in rib eye, cooked medium, after I was told that it was USDA prime, wet aged 28 days and then seasoned and cooked in an exceptionally hot oven/grill to sear in the flavor.
The moment I cut into the steak, I knew it was going to be trouble. Tough with plenty of gristle. Another unfortunate circumstance was that they heat the serving plate to 400 degrees fahrenheit, which overcooks everything sitting on your plate. Because the plate's so hot, you have to wait 10 minutes for everything to cool down before you can commence eating - annoying and counter-productive.
EVEN WORSE, was that when I was asked how my meal was by my waitress (after it was taken away with maybe two bites out of it), I expressed my dismay. I was told that the chef would be notified of my disappointing cut. A LOT OF GOOD THAT DID!!
At the end of the meal, we were presented with a cheque - much to my chagrin, the horrible bone-in ribe eye was included in the bill. Now I didn't ask for it to be removed, but I expected that it would have been based on my comments.
Clearly Mastro's is not the 'best steakhouse' in town - from a food and public relations perspective. Good for them however, I love the fact that it opens up opportunities for others to compete and conquer.
My advice would be to either dine at the Four Seasons, which as far as I'm concerned, had the best dry-aged USDA Prime bone-in rib eye I have ever tasted - for real!!
Forget Mastro's it's not worth it, even though I didn't find it as expensive as the other reviews have claimed - it's just not worth it if you don't get what you pay for - regardless of price.
What can I say about Mastro's? I first went there with my dad and I was blown away. I've had some good steaks before, but nothing compares to how they prepare them here. I decided to take my wife here for our anniversary and she was just amazed. There is not a single item that did not just leave me speechless. The spicy mambo salad is the greatest! What makes this place better than any other restaurant though is the service. They take the time to make sure you really get what you desire. A personal touch like none other.
Mastro's is THE best place for a steak, it is our favorite place! My husband and I have been there many times for about five-six years now.
We recommend it to everyone.
Greygoose martini, up, a little dirty, with a Romeo y Julietta cigar.
Mastro's House Salad.
Bone-in Ribeye Steak.
Warm Butter Cake
Trust me, after the above, you can die a happy human.
Make no mistake about it: The Mastro's restaurants offer the best steaks in the Valley (and now in SoCal too). We always start off with a wonderful seafood tower including the delectable stone crab, king crab, and their enourmous jumbo shrimp. Followed by a perfect steak, preferably the bone-in filet, it all makes for the perfect dinner.
Although Mastro's food is amazing, we do prefer Drinkwater's for the ambiance and clientele. It's quieter and more romantic, and the crowd leans more toward the wealthy Arcadia folks in suits and ties. Mastro's, unfortunately, is extraordinarily loud to the point where you can't hear people at your own table, and it's overrun by the low-class, rude Tommy Bahama crowd that lives in the area (hence my 4-star rating). So for those reasons, Drinkwater's is our #1 choice, but if it's out of the way for you, you definitely can't go wrong with Mastro's!
We were visiting family in Phoenix and I took my wife out to celebrate our 10th anniversary. I informed the person who took my reservation that it was our anniversary. When we arrived we were promplly seated and were assisted with our selections by Michele. She did anexcellent job of serving us while leaving us alone to celebrate. When we were done with dinner she brought us a complimentary piece of cake with a candle. It was an enjoyable evening and although it did run a little over the $150.00 range I was satisfied as it was a special occassion and my wife thoroughly enjoyed it. She even got a kick out of it when on the flight home she read where some celebrities were seen leaving Mastros in L.A. Thank you Michele for the experience.
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