Avoid this location at all costs
By A Yahoo! Contributor, 8/27/07
I am a big fan of the Native New Yorkers around town and was happy that there was one opening in the neighborhood I just moved to.
My first experience was very bad. I ordered pizza and wings for pickup one night. The service at the pickup window was horrible, the pizza was cold (and with wrong toppings) and the wings were not very good. This location was a huge letdown compared to the others around the valley.
I decided to give them another chance tonight and phoned in an order. This experience was even worse. I waited for over an hour, my order was incorrect 3 times, and when they finally did get me my food they forgot to include the sides. I finally just gave them the food back and got a refund. While I was waiting I kept hearing similar complaints from other customers about incorrect orders and long wait times. To add insult to injury, it was not a busy night and I never received any kind of apology for the poor service and excessive wait.