We have dined at Ruby River quite a few times. The seating service seems a little slow, even when there is plenty of empty space.
The waiter/waitress performance is great -
However, on our last visit, 12-28-09, for our 25th Anniversary I was not impressed at all with the quality of the food. I had the 16 oz.Prime Rib which appeared great, until I tried to cut. VERY tough even to eat. It would have helped a little if they supplied you with cutlery that would actually cut the meat and not just rip it apart. As for the quality of the meat, I have had Prime Rib that not only cuts easily but also just melts in your mouth with outstanding flavor. Not here - Tough, bland taste, even with a steak sauce mask.
Will we dine here again? Probably, but not until I am sure that they have an actual chef -
I love the food at Ruby River. However, I HATE going there for lunch. I work at a place that allows 1 hr NO MORE for lunch. Ruby River is S L O W and if I go for lunch I usually end up taking my food home in a box. Yuk. So..no more lunches.. Until Jason gives his cooks a some red bull or something.
The Ruby River Steakhouse has always been one of my favorites, and not just because I am a country girl at heart. The restaurant is located near the Provo Town Center Mall, and offers a cozy low light atmosphere complete with cowboy boots, guitars and quality western art to please your eyes. More important, of course, is what is offered to please your stomach. The 12 oz Prime Rib I had was like heaven in my mouth, and my husband, for the first time in years had nothing to say for the entire meal as he was intently focused on his Top Sirloin. Alcohol is available, (not a small thing in Utah) and I enjoyed a Kaluha type drink. (Delicious) The service was friendly and prompt, and the price, although not something I could swing on a regular basis, was absolutely worth every bite.