My Family has been going there for Years for the ice cream & the last 2 years this place has more than gone downhill. While prices have gone up the portion size & customer service has drastically decreased. Try a 40 min wait in the drive thru (boxed in so you cant get out if you had to)then the customer service is rude & act like your forcing them to wait on you. So sorry us going there was such a bother. But we have vowed NEVER to go there again. We have since informed family, friends, & co-workers.
Sandy,UT, Danielle has an eye for detail. She makes sure that the order is done right. I ordered the pastrami with no lettuce. The cook put lettuce on it and she caught it before it reached me and corrected the sandwich. The rootbeer tastes like good A & W rootbeer. The fries are garbage. Too dry with no flavor.
Very disappointed in service I received at the walk-up counter. It was Like I was an inconvience to her being there. The bacon burger I ordered was smaller than most kids meal burgers. I also ordered ice tea and when I got it it was a raspberry tea. I took it up to the manager and asked for regular tea and she informed me she only had raspberry. She asked if I wanted something else and when I said only water please, she never offered to refund my money on the x-large tea. I will never return to this restaurant again.
THIS PLACE HAS BEEN AROUND FOR AT LEAST 40 YRS AND IT'S REPUTATION JUST KEEPS GETTING BETTER. THERE ONION RINGS ARE TO DIE FOR . THE BIGGEST I'VE EVER SEEN AND THERE SHAKES UMMMMM.IF YOU'VE NEVER BEEN IT'S, IT'S WLL WORTH THE TRIP AND MORE LOVE IT..
Without a doubt, a trip to SLC wouldn't be complete without a trip to the original Iceberg Drive-In...just for their shakes. Just don't expect quick service on the weekends, cuz this place has thousands of loyal fans and they all seem to show up on the weekend.
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