I have never written a bad review before but, this was the worst Mexican food I have ever had in my life. I have eaten at places in rural Mexico that had more taste than this. I have heard so many wonderful things about Rafaels, so when the new location opened in Sandy I was very excited to try it. When we got there, the server forgot our drinks, forgot our Chips and Salsa, did not bring our silverware out until 5 minutes after our food arrived. My husband ordered the Chili Verde Burrito which ended up having chunks of pig grissle rather than pork. Seeing the large blob of fat that he pulled from his burrito made me want to stop eating. Then after waiting 15 minutes for our check, we were finally able to leave. 30 minutes after leaving my husband I were both sick. We were sick with nausea for the next two days. I will never eat there again. I am sorry that I even tried it. I looked up there health inspection information on the Salt Lake County Website and they received numerous critical violations, not to mention they are only rated at one star in cleanliness. After speaking with people who recommended this place they agreed that the new location has gone down hill and is absolutely horrible.
Rafael's has never disappointed us. Whether dining as a couple, a family, or friends meeting after work, we've always been greeted and seated promptly, and with friendly, attentive service. The chips and salsa are fantastic---a great way to get started! And we've tried most things on the menu--again, never disappointed in the presentation, taste, or portions. Lastly, the value is what keeps us coming back, as well! To have such a pleasant dining experience and then to find the bill so reasonable is the best part of any evening out! I enjoy introducing new friends to this great place!
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