TERRY BISON RANCH, Cheyenne

Horrible bison burger and bad service. I went to the restaruant on Saturday, 08/04/12 for lunch and 2 girls were trying to wait tables for a biker group of more than 30 people and at least a dozen people not with that group. I got really bad service, but I was willing to let that slide until I got my food. The fries were cold, the burger was cold and burnt on the outside (I asked for it medium ). It seemed as if the burger was made earlier, just sitting there and then re-heated when I ordered. I m hoping this was not the normal , but it was so bad I took 2 bites of the burger, ate 3 fries and then asked for my ticket. I paid, left, drove to Denver and ate at Steubens. This place was absolutely terrible.

Stayed there last CFD in cabin and have res. for cabin again this yr. Next week ! Really what else needs to be said? Most of the Negs are so obvious that are not from guests.

I have seen negative reviews and positive reviews and feel that I need to express my opinions here. I tent camped at Terry Bison Ranch during CFD, and absolutley loved it, and I dont like tent camping..but did love it here. The animals are extremely well taken care of and as a ranch woman I notice things like that. The staff is very friendly and helpful and they go out of their way to make you welcome . The food service is well above expectations and if it was spossible I would LIVE there and have my meals from their restaurant for all 3 meals of the day. It is a ranch, and it has the above and beyond hospitality anyone could expect when visiting Wyoming, Terry Bison Ranch sets a high precedent that all should follow.

Good thing we all had a good sense of humor. The service was poor it took forever to get our food. For a $35.00 steaks you should be able to eat it with good silverware and napkins. But on the flip side they paid for our meal and were very apologetic. The steak was good but ribs were very questionable. I would try it again but I am afraid my friends said they wont.

What we liked was not what this place is anymore. I guess the place has gone to the pigs. management isn't the same and neither is the food, lodging or professionalism. Overpriced food and nothing ever came out as ordered. Truck stop type service from servers and second rate cooking. The place was simply better the past five years. And what ever happened to Cajun? He was very personable and new what he was doing in cooking our meals. He always came to our table to make sure everything came out as we ordered. We will never come back.

Wes, the 'new' G.M. isn't friendly at all, the food was terrible and since the restaurant is usually closed in January he (Wes Ammons) and the Terry Bison Ranch must be making up their own reviews. The place is run down, flies are out of control during the open season April-Oct.

We stayed in one of the cabins and loved the view from the porch! I drank my coffee there every morning while watching the elk and buffalo grazing! We ate at the restaurant several times and it was always delicous!! The GM Wes was very friendly and also available with any questions we had! We loved the train ride out to the animals! We cant wait to go back again!!!!

TELL ALL YOUR FRIENDS....DONT STAY HERE DURING CHEYENNE FRONTER DAYS! (If you like the idea of a very rustic, dirty and smelly, tourist trap it would probably be all right any other time of the year at regular rates.) We paid their grossly-inflated prices for a cabin during CFD and would have been just as comfortable in a tent. The flies inside the cabin were TERRIBLE due to the fact that the screens in the windows did not fit properly. We were unable to eat the food we prepared, and unable to get a good night's sleep, due to the fly problem. (No city-slicker here; grew up on a farm and never had flies inside the house like conditions at the Bison Ranch...) After-hours phone number went unanswered; staff not friendly and not helpful; management conveniently 'unavailable'. They are refusing a refund on an unused night (we left early) because it is 'against their policy' but they graciously offered a free nights' lodging on a future stay. (I don't think so...)

Employees are not helpfull at all. There is never a manager available to talk too.

If you are a city person then probably not for you, but we loved it . The train ride to feed the bison was fun. Saw a new born Emu and also a filly. The staff was great and very cheerful. First time out west love it.