We ordered food to be delivered the total was $41.00. I told them that we were paying cash so that the delivery driver would have enough change. The delivery driver shows up and I handed him $60.00. He stated that he did not have any change and was trying to keep the $19.00 as a tip! After arguing with him for a while he suddenly found $14.00 on his person giving himself a $5.00 tip!When my husband heard what had happened he called asian cafe to speak to the owner or manager. He spoke to two very rude employees that stated that they were the managers. He informed them what had happened. Minutes later the delivery driver calls us back from his cell phone being confrontational and argumentative!My husband called asian cafe again to request to speak to the owner only to get nowhere! The employees were overheard in the back ground cursing and mocking the whole situation! Trying to blame us the customer! We did nothing wrong but order from asian cafe! Never again will we order from them!Very very rude and unprofessional!
Good Food! It would be even a better place to eat if it were more quite. The scraping of chairs on the hard floor is really annoying. Carpet and tablecloths would help also. They really don't have enough room for all the customers. Seems the staff is always in a hectic hurry and I hate to be rushed.
We have dined in and carried out from the Asian Cafe and its always a good experience. My husband can order sushi and I can order either the Chinese or Japanese dishes. Wait staff is always pleasant, sushi chef is amazing.
we ordered from ths place and were told to expect our meal in about 45 min. At 1 hour I called and was told it would be 10-15 min more. I asked if there was going to be a discount because of the wait and was told that if it took more than 15 min to call back....30 later it arrived...cold. I should have called but I was so ticked off..not my place to call them, they are the ones who messed up. WE WIL NEVER ORDER FROM HERE AGAIN. New to Loveland and this will NOT be THE place to order take out!!!
Food is excellent and highly recommended, we have been dining here for years despite the poor customer service. When calling in an order I have repeatedly been placed on hold till the line dropped dead or called many times only to have the fax machine pick up. If the customer service does not improve I will be left with no choice than to take my business elsewhere.
This place has great food, a comfortable and private atmosphere. It is subdued, spacious and very clean. The food is some of the best I have had, although it is a pricy compared to other Asian resturants. The staff isn't bad, but the wait staff is mostly high school aged kids that don't last long there, so it seems like everytime I go in the server is new and just learning their job over.
They have very, very good food at this restaurant; however, I would never dine in again. Some of the tables are really close together and I find it very uncomfortable. If you go on a busy weekend night, expect to wait a very long time for your food and to get your check. It seems like they are often short staffed. I do often crave their food, though, so I order take out a couple times a month. I think it is the best Asian food in town.
The Holiday Inn Express Suites Loveland is located seven miles away from downtown Loveland and nine miles from the Boyd
Lake State Park. The hotel is also located one mile from the Budweiser Events Center/ Larimer County Fairgrounds, the ...